Frequently Asked Questions
Everything you need to know about shopping with Turmeric Australia.
What is the typical delivery timeframe for domestic orders?
We offer standard and express shipping across Australia. Standard shipping typically takes 3-7 business days, while express delivery usually arrives within 1-3 business days depending on your location.
Can I return an item if it doesn't fit?
Yes, we accept returns within 30 days of purchase. Items must be in their original, unworn condition with all tags attached. Please visit our Returns Portal to start your request.
How do I ensure I'm ordering the correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart to ensure the perfect fit for our unique cuts and styles.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express. We also offer buy-now-pay-later options via Afterpay and ZipPay, as well as PayPal and Apple Pay.
Are your garments ethically sourced?
At Turmeric Australia, we are committed to ethical fashion. We work closely with manufacturers who guarantee fair wages, safe working conditions, and sustainable production practices.
How should I care for my Turmeric Australia clothing?
To maintain the quality and color of your garments, we recommend a cold gentle machine wash with similar colors and air drying in the shade. Specific care instructions are located on the internal garment tag.